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  • Shipping policy

    Shipping Policy

    For countries except the United States, Canada, Germany & France, please allow an extra 3-5 business days due to current shipping delays. 

    To ensure delivery of the package, we recommend that you do not enter the company's address. If your order has already been filled with the company address, you can contact the delivery agent to change the address or to contact our customer service.

    Delivery Time = Warehouse Processing Time + Shipping Time

    Typically, orders are delivered within 10-24 business days from point of dispatch (depending on the delivery country - shipping time vary widely from country to country).

    Please also note that occasionally your order may experience some delays while in transit with a courier or at customs. We work closely with our 3rd party shipping companies to minimize delays and to ensure that you receive your order as quickly as possible.

    After the order leaves our distribution facilities to the processing center of the shipping company, it may take up to 48 hours or longer before the tracking information is updated online. Please allow the time before you start tracking your package.

    Learn more please click Shipping & Delivery at the bottom of the homepage.